Ho Chi Minh City Emergency Numbers: Police, Fire, Medical

Call 112 if you cannot tell which service you need. Call 113 for the police, 114 for fire and 115 for a medical emergency. Calls to 112 are free and the line works 24 hours. The older numbers still operate normally.

By Vincent Nguyen

If you cannot tell which service you need, call 112. It is connected to 113, 114 and 115. Otherwise dial 113 for the police, 114 for fire or 115 for a medical emergency. Calls to 112 are free.

Save these

• 112: not sure which service, or a disaster; free, 24 hours
• 113: police
• 114: fire
• 115: medical emergency, Vietnamese speakers only
• FV Hospital ambulance: (028) 35 11 35 00
• Vinmec Central Park hotline: 0283 6221 166
• Family Medical Practice, English and Vietnamese: *9999

What to do when you call

1. Pick the number from the table above, or dial 112 if unsure.
2. Say where you are first; the operator records the place of the incident.
3. Give your name, the time, how the incident is developing and the help you need.
4. Stay on the line: the city’s 115 switchboard keeps the connection open to guide first aid.
5. Do not report a false emergency: deliberately giving false information about an incident or disaster is handled under the law.

Which number to call

113 is the police, 114 is fire and 115 is medical emergency. 112 is search and rescue.

A crime or theft is a 113 matter. A fire is a 114 matter. A person who is hurt or ill is a 115 matter. If you cannot tell, 112 forwards information within the scope of 113, 114 or 115 to that line.

What happens when you call 112

The national 112 system went into operation on 23/8/2025 as the single nationwide number that receives reports. It works 24 hours on all days.

A 112 call connects directly to the provincial Military Command, which deploys response forces.

The operator records your name, the time and place of the incident, how it is developing and its reach, and the help needed. Decision 2024/QĐ-TTg took effect on its signing date, 15/9/2025.

The older numbers still work

When the 112 system goes into use, 113, 114 and 115 continue to operate normally. At a suitable time, calls to them will be routed to 112 for shared use.

How the city ambulance centre works

Medical emergency calls go to the city’s 115 Emergency Centre. Its switchboard does more than send an ambulance: it stays on the line to guide first aid.

A plan would put the whole city area, now including the former Binh Duong and Ba Ria-Vung Tau, on the single 115 number. The plan aims for at least 70 satellite emergency stations, each serving up to 20 km.

The city ambulance centre’s rate is VND 20,000 per km on the vehicle meter, as reported on 17 August 2023; no newer posted rate is on record. There is no single nationwide price, and each province or city sets its own.

Do not count on health insurance covering it: in August 2026 the centre’s director called for health-insurance payment to be extended to emergency patients. Keep every receipt for your own insurer.

The 115 line is for Vietnamese speakers only; for English, use a hospital line below.

Some private hospitals are part of that network. Tam Anh General Hospital HCMC is a satellite emergency station of the 115 centre. Family members or bystanders can call 115 or the nearest qualified medical facility.

The planned single number: 113

A Prime Minister decision of 29/6/2026 plans to fold 113, 114 and 115 into one number, 113. Phase one sits at the Police Information-Command Centres of 34 provinces and cities.

Under the plan, officers on the 113 switchboard will also receive and coordinate pre-hospital medical emergency calls. No start date is set for Ho Chi Minh City. Until it is announced, call 113 for the police and keep dialling 115 for a medical emergency.

Hospital emergency lines at a glance

FV Hospital

FV Hospital is at 6 Nguyen Luong Bang St., Tan My Ward. Its Accident & Emergency service operates 24/7 for heart attacks, strokes and other serious emergencies that are life-threatening or need urgent treatment.

The ambulance hotline is (028) 35 11 35 00; the cardiac hotline is (028) 38 73 10 00. FV does not say how the two differ, so for a suspected heart attack or stroke use the ambulance line, which belongs to the A&E that treats both.

Vinmec Central Park

Vinmec Central Park is at 720A Dien Bien Phu Street, Thanh My Tay Ward. Some lists give 208 Nguyen Huu Canh Street; give the driver Vinmec’s own address, 720A Dien Bien Phu.

The Intensive Care and Emergency Medicine department works 24/24h every day, including Saturday, Sunday and festival holidays. The hotline is 0283 6221 166.

Hoan My Sai Gon Hospital

Hoan My Sai Gon is at 60-60A Phan Xich Long Street, Cau Kieu Ward, and states it is open 24 hours on its main number, +84 28 3990 2468. Its emergency department provides round-the-clock service.

For an emergency, call the emergency department direct on (028) 3995 9860.

City International Hospital

City International Hospital is at No.3, Street 17A, An Lac Ward. Its emergency line, 24/7, is (028) 6290 1155.

Tam Anh Hospital

Tam Anh’s general and stroke emergency services at its hospital and clinic sites operate 24/7. The hotline is 028 7102 6789 - 093 180 6858 for emergency support in Ho Chi Minh City.

Cho Ray Hospital

Cho Ray Hospital is at 201B Nguyen Chi Thanh Street, Cho Lon Ward, with a 24hrs emergency service and Vietnamese as its language. Bring an interpreter.

The Australian government does not endorse any hospital in its own list, so judge it on the care, not the listing.

Family Medical Practice emergency line

Family Medical Practice is at Diamond Plaza Building, 34 Le Duan Street, Saigon Ward, with clinic hours of 24 hours, 7 days a week. It lists a 24/7 emergency phone line for Ho Chi Minh City, *9999 or +84 28 3744 9000, for phone calls only. From a foreign SIM, dial the full +84 number.

It states *9999 is available 24/7 in English and Vietnamese and is accredited by IAED. For non-subscribers inside the coverage zone, a day ambulance call (8am to 7pm) costs VND 3,820,000 and a night call (7pm to 8am) costs VND 8,065,000. Membership costs 1,980,000 VND per person per year.

Raffles Medical

Raffles Medical is at 285B Dien Bien Phu, Xuan Hoa Ward, phone (028) 3824 0777. Its hours are Monday to Friday 8:00-18:00, Saturday 8:00-17:00 and Sunday 8:00-17:00.

Its clinic emergency rooms handle emergencies during clinic operating hours. After hours it transfers patients to its partner, American International Hospital. Dial *1155 for 24/7 emergencies in Ho Chi Minh City.

If your embassy or consulate is needed

For consular help, contact your own embassy or consulate. The Australian Consulate-General is on the 20th Floor, Vincom Center, 47 Ly Tu Trong Street, Saigon Ward.

Its office phone is +84 28 3521 8100, for 8:30am to 4:00pm Monday to Friday excluding public holidays. For urgent help outside business hours, the Consular Emergency Centre in Canberra runs 24-hour support on +61 2 6261 3305.

The consulate warns that scammers spoof its phone number to make fraudulent calls. Other nationalities should use the numbers on their own embassy’s official page.

Before you ever need it

• Save 112, 113, 114 and 115 as contacts with a note on what each covers.
• Know the address of your home in Vietnamese: the operator records the place of the incident.
• Pick a hospital that prints a 24-hour line, such as FV or Vinmec Central Park.
• Save the emergency line of your insurer’s partner hospital; for medical cover see health insurance for foreigners in Ho Chi Minh City.

For the full hospital comparison, see hospitals in Ho Chi Minh City for foreigners. For night-time medicines, see pharmacies in Ho Chi Minh City. For the airport run, see Tan Son Nhat Airport to the city.

Photos and clips uploaded to Google Maps (FV Hospital on Google Maps (opens in a new tab), Vinmec Central Park International Hospital on Google Maps (opens in a new tab), Hoan My Sai Gon Hospital on Google Maps (opens in a new tab), City International Hospital on Google Maps (opens in a new tab), Cho Ray Hospital on Google Maps (opens in a new tab), Family Medical Practice on Google Maps (opens in a new tab), Raffles Medical on Google Maps (opens in a new tab)) by Benh vien FV, Linh tu Ha, Trongthuy Nguyen, Benh vien Quoc te City, Truyen Thong BV Cho Ray, Sati, Trippy, Google Maps contributor.

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Not confirmed: No official tourist-support hotline is listed for the city, so for a crime call 113. The plan to merge 113, 114 and 115 into 113 has no start date here; keep dialling 115 for a medical emergency. The 115 line is for Vietnamese speakers only; use a hospital line in English.

General information checked against the sources listed above, not legal advice for your situation. Rules and office practice change; confirm with the immigration office or a licensed adviser before you act. See how guides are checked.

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