Ambulance in Ho Chi Minh City: Numbers, Costs, What to Say

Call 115 for an ambulance, or 112, the national line, free and open 24 hours. Give the exact address, a call-back number and the patient's condition. The 115 line is for Vietnamese speakers; FMP's *9999 answers in English. A day call costs non-members VND 3,820,000 there.

By Vincent Nguyen

Medical information. This guide is general information, not a substitute for professional medical advice. In an emergency, call 115 first.

On this page
  1. Which number to call
  2. What to say on the call
  3. What an ambulance costs
  4. Hospital ambulance lines
  5. FV Hospital
  6. Family Medical Practice: *9999 in English
  7. Raffles Medical
  8. Vinmec Central Park
  9. City International Hospital
  10. Hoan My Sai Gon Hospital
  11. Tam Anh General Hospital
  12. Before you go
  13. Step by step
  14. Common questions

Dial 115 for an ambulance. The 115 line is for Vietnamese speakers, so let a Vietnamese speaker make the call if you can. Family Medical Practice (FMP) answers *9999 in English and Vietnamese.

Which number to call

Number What it is
115 Medical emergency; Vietnamese speakers only
112 National emergency line, free, open 24 hours on all days
*9999 or +84 28 3744 9000 FMP emergency line, 24/7, phone calls only; English and Vietnamese
Official Gazette page with the rules on how the 112 emergency number receives and handles information, in Vietnamese
Official Gazette page of the prime minister's regulation on the 112 emergency number, captured 12/10/2026. Source: Official Gazette Nos. 1411+1412 (30-9-2025), Decision 2024/QD-TTg on the 112 number (opens in a new tab), captured 12 October 2026

Save 115 and 112 today. The older numbers keep working while 112 runs. The 115 switchboard took over 400,000 calls in a year.

A plan approved on 29 June 2026 folds them into one number, 113. Phase one sits at the police centres of 34 provinces and cities. No start date is set; keep dialling 115 until it is announced.

Ho Chi Minh City has 49 satellite 115 emergency stations today.

What to say on the call

  1. Say the exact address of the incident, a call-back phone number and the patient’s condition.
  2. Expect questions. In a recorded call the operator asked for the number of casualties, sex, age, cause and condition.
  3. Stay on the line. The 115 switchboard stays on to guide first aid.
  4. For cardiac or breathing arrest and choking, two staff handle the call: one guides first aid, the other sends the nearest station’s ambulance.

What an ambulance costs

Option Price
City ambulance centre, per km by the vehicle meter (rate reported 17 August 2023) VND 20,000
Private operator, first 4 km VND 300,000, then VND 10,000-25,000 per km
FMP day call, 8am-7pm, non-subscriber, inside the coverage zone VND 3,820,000
FMP night call, 7pm-8am, non-subscriber, inside the coverage zone VND 8,065,000
FMP *9999 membership, per person per year VND 1,980,000

There is no single nationwide price framework for emergency ambulances; each province or city sets its own. In August 2023 ambulance firms had no common price list.

Before a private transfer, ask hospital admin to arrange the vehicle, fix the price in advance and get a clear transport contract. Overcharging often comes with unlicensed ambulances, which carry no medical staff.

Plan to pay yourself and claim back later: in August 2026 the 115 centre’s director called for health insurance to pay for emergency patients. Ask the crew for a receipt.

Hospital ambulance lines

Hospital Line Note
FV Hospital (028) 35 11 35 00 Accident & Emergency, 24/7
Family Medical Practice *9999 or +84 28 3744 9000 English and Vietnamese
Raffles Medical *1155 24/7 emergencies
Vinmec Central Park 0283 6221 166 Emergency department 24/24
City International Hospital (028) 6290 1155 Emergency 24/7
Hoan My Sai Gon (028) 3995 9860 Emergency number
Tam Anh General Hospital 028 7102 6789 or 093 180 6858, either line 115 satellite station

FV Hospital

FV’s Accident & Emergency service operates 24/7 for heart attacks, strokes and other serious emergencies. The ambulance hotline is (028) 35 11 35 00.

FV Hospital main building behind its covered entrance driveway under a blue sky.
The entrance and main building of FV Hospital in Phu My Hung.

Good for

  • A heart attack or a stroke: the A&E that treats them runs 24/7.

Open FV Hospital in Google Maps (opens in a new tab).

FV Hospital
6 Nguyen Luong Bang, Khu do thi Phu My Hung, Tan My, Ho Chi Minh 70000, Vietnam · Open in Google Maps (opens in a new tab)

Family Medical Practice: *9999 in English

FMP’s *9999 is available 24/7 in English and Vietnamese and is accredited by IAED (International Academies of Emergency Dispatch). The line is for phone calls only.

Family Medical Practice ambulance with the *9999 emergency number on its side.
A Family Medical Practice ambulance showing the emergency number.

A non-subscriber pays VND 3,820,000 for a day call (8am-7pm) and VND 8,065,000 for a night call (7pm-8am), inside the coverage zone. Membership costs VND 1,980,000 per person per year.

Good for

  • An English-speaking dispatcher at any hour.

Skip if

  • You want the lowest price: a night call is VND 8,065,000 for a non-subscriber.
Wall sign reading Family Medical Practice, Emergency Medical Services, Dial *9999.
The Family Medical Practice entrance sign at Diamond Plaza.

Open Family Medical Practice in Google Maps (opens in a new tab).

Family Medical Practice - Diamond Plaza
34 Le Duan, Sai Gon, Ho Chi Minh 700000, Vietnam · Open in Google Maps (opens in a new tab)

Raffles Medical

For 24/7 emergencies in Ho Chi Minh City, dial *1155. For patients who need care after hours, Raffles transfers them to its partner, American International Hospital.

Raffles Medical clinic building with a glass facade and the green Raffles Medical sign.
The Raffles Medical clinic building on Dien Bien Phu Street.

Open Raffles Medical in Google Maps (opens in a new tab).

Raffles Medical International Clinic Ho Chi Minh
285B Dien Bien Phu, Xuan Hoa, Ho Chi Minh, Vietnam · Open in Google Maps (opens in a new tab)

Vinmec Central Park

Vinmec Central Park’s hotline is 0283 6221 166. Its Intensive Care and Emergency Medicine department works 24/24 every day, including Saturday, Sunday and festival holidays.

Single patient room at Vinmec Central Park with a hospital bed, monitor and window onto apartment towers.
A patient room at Vinmec Central Park International Hospital.

Open Vinmec Central Park in Google Maps (opens in a new tab).

Vinmec Central Park International Hospital
208 Nguyen Huu Canh, Vinhomes Tan Cang, Thanh My Tay, Ho Chi Minh 700000, Vietnam · Open in Google Maps (opens in a new tab)

City International Hospital

City International Hospital’s emergency line is (028) 6290 1155, 24/7.

City International Hospital building with flags above the entrance and a car park in front.
The front of City International Hospital in An Lac Ward.

Open City International Hospital in Google Maps (opens in a new tab).

City International Hospital
3 Duong So 17A, An Lac, Ho Chi Minh 700000, Vietnam · Open in Google Maps (opens in a new tab)

Hoan My Sai Gon Hospital

The emergency number for Hoan My Sai Gon is (028) 3995 9860.

Hoan My Sai Gon Hospital tower seen from above with the hospital name on the entrance level.
Hoan My Sai Gon Hospital seen from a nearby rooftop.

Open Hoan My Sai Gon in Google Maps (opens in a new tab).

Hoan My Sai Gon General Hospital
295 Phan Xich Long, Cau Kieu, Ho Chi Minh, Vietnam · Open in Google Maps (opens in a new tab)

Tam Anh General Hospital

Tam Anh’s hotline for emergency support is 028 7102 6789 - 093 180 6858. The hospital is a satellite emergency station of the 115 centre.

Tam Anh Hospital 24/7 emergency service page with the hotline numbers in the header.
The Tam Anh emergency page, which lists its hotline in the header. Source: Tam Anh General Hospital - 24/7 emergency service page (opens in a new tab), captured 13 October 2026

Open Tam Anh Hospital in Google Maps (opens in a new tab).

Tam Anh Hospital - HCMC
2B D. Pho Quang, Tan Son Hoa, Ho Chi Minh 700000, Vietnam · Open in Google Maps (opens in a new tab)

Before you go

Photos and clips uploaded to Google Maps (FV Hospital on Google Maps (opens in a new tab), Family Medical Practice on Google Maps (opens in a new tab), Raffles Medical on Google Maps (opens in a new tab), Vinmec Central Park International Hospital on Google Maps (opens in a new tab), City International Hospital on Google Maps (opens in a new tab), Hoan My Sai Gon Hospital on Google Maps (opens in a new tab)) by Benh vien FV, Sati, Trippy, Google Maps contributor, Linh tu Ha, Benh vien Quoc te City, Trongthuy Nguyen.

↑ Contents

Step by step

  1. Call the emergency numberDial 115 for a medical emergency, or 112, the national line, free and open 24 hours.
  2. Give the three detailsSay the exact address of the incident, a call-back phone number and the patient's condition.
  3. Stay on the lineThe 115 switchboard stays on the line to guide first aid until the ambulance arrives.
  4. Ask the price first for a private transferAsk hospital admin for help, ask the price in advance and get a clear transport contract.
  5. Keep the receiptHealth insurance does not clearly cover emergency transport yet. Keep the receipt for your own insurer.

Not confirmed: The city ambulance centre's rate of VND 20,000 per km is from an August 2023 report; no newer posted rate is on record. Do not count on health insurance covering emergency transport: an official called for it in August 2026. Keep every receipt for your own insurer.

Common questions

What number do I call for an ambulance in Ho Chi Minh City?

Call 115, the medical emergency number. You can also call 112, the national emergency line, which is free and operates 24 hours on all days.

Does the operator speak English?

The 115 line is for Vietnamese speakers. Family Medical Practice's *9999 line is available 24/7 in English and Vietnamese.

What do I tell the operator?

The 115 dispatcher asks for the exact address, a call-back phone number and the patient's condition. A recorded call also had the operator ask the number of casualties, sex, age and cause.

How much does an ambulance cost?

The city ambulance centre's rate is VND 20,000 per km on the vehicle meter, as reported on 17 August 2023. A private operator posts VND 300,000 for the first 4 km. Family Medical Practice charges non-subscribers VND 3,820,000 for a day call and VND 8,065,000 for a night call inside its coverage zone.

Is there a fixed national price for ambulances?

No. As of October 2025 there is no single nationwide price framework for emergency transport, and each province or city sets its own.

Will my insurance cover a city ambulance?

Plan to pay yourself. In August 2026 the 115 centre's director called for health-insurance payment to be extended to emergency patients. Keep the receipt for your insurer.

How fast does a city ambulance arrive?

The target is arrival on scene in under 15 minutes, with a service radius of up to 20 km. The city has 49 satellite 115 stations today and aims for at least 70.

What is the risk of a private ambulance?

Overcharging often comes when a patient ends up in an unlicensed ambulance, which carries no medical staff. Ask the price in advance and get a clear contract.

Places in this guide

General information checked against the sources listed above, not legal advice for your situation. Rules and office practice change; confirm with the immigration office or a licensed adviser before you act. See how guides are checked.

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